Apple

Apple stops all sales of its online store in Russia [Updated]

Apple stops all sales of its online store in Russia [Updated]

Apple today confirmed that it has halted all sales of products from its online site in Russia, which means that customers in Russia can no longer buy Macs, iPhones, iPads and other Apple devices. Attempting to make a purchase from the Russia store results in a “delivery unavailable” result when trying to add a product to the online cart.

Sales were halted following a call last week from Ukrainian Deputy Prime Minister Mykhailo Fedorov, who wrote a letter to Apple CEO Tim Cook asking Apple to halt sales of devices and to block access to the App Store in Russia.

I appeal to you and I am sure that you will not only hear, but also that you will do everything in your power to protect Ukraine, Europe and, ultimately, the entire democratic world from bloody aggression authoritarian – to stop providing Apple services and products to the Russian Federation, including blocking access to the App Store!

We are sure that such actions will motivate the youth and working population of Russia to proactively stop shameful military aggression.

Apple said in A declaration that it also stopped all exports to the sales channel in the country and disabled traffic and live incidents in Apple Maps in Ukraine as a safety and precautionary measure for Ukrainian citizens.

We are deeply concerned about the Russian invasion of Ukraine and support all people who are suffering because of the violence. We are supporting humanitarian efforts, providing aid to the unfolding refugee crisis and doing all we can to support our teams in the region.

We have taken a number of actions in response to the invasion. We have suspended all product sales in Russia. Last week, we stopped all exports to our in-country sales channel. Apple Pay and other services have been restricted. RT News and Sputnik News are no longer available for download from the App Store outside of Russia. And we have disabled both traffic and live incidents in Apple Maps in Ukraine as a safety and precautionary measure for Ukrainian citizens. We will continue to assess the situation and are in communication with the governments concerned on the measures we are taking. We join with everyone around the world calling for peace.

Cook explained the same information in a letter sent to employees and provided information on how Apple employees can donate. Apple will match all donations at a 2:1 rate for eligible organizations, retroactively for donations made since February 25.

I wanted to take a moment to talk about the current crisis in Ukraine.

I know I speak for everyone at Apple in expressing our concern for everyone affected by the violence. With each new image of families fleeing their homes and brave citizens fighting for their lives, we see how important it is for people around the world to come together to advance the cause of peace.

Apple is donating to humanitarian relief efforts and providing aid for the ongoing refugee crisis. We are also working with partners to assess what more we can do. I know many of you are eager to find ways to support as well, and we want to help amplify the impact of your giving. Starting today, Apple will match your donations at a 2:1 rate for eligible organizations, and we’ll make this retroactive for donations to those organizations since February 25. Please visit the Employee Giving Portal to learn more.

We are working to support our teams in Ukraine and across the region. In Ukraine, we have been in touch with every employee, helping them and their families in every way possible. For members of our Ukraine team located outside of the country who may require assistance, please contact [email protected] And for any employee who needs help, please visit the People site for available resources.

As a company, we are also taking additional measures. We have suspended all product sales in Russia. Last week, we stopped all exports to our in-country sales channel. Apple Pay and other services have been restricted. RT News and Sputnik News are no longer available for download from the App Store outside of Russia. And we have disabled both traffic and live incidents in Apple Maps in Ukraine as a safety and precautionary measure for Ukrainian citizens.

We will continue to assess the situation and are in communication with the governments concerned on the measures we are taking.

This moment calls for unity, it calls for courage and it reminds us that we must never lose sight of the humanity that we all share. In these difficult times, I take comfort in knowing that we are united in our commitment to each other, to our users, and to being a force for good in the world.

For now, access to ‌App Store‌ has not been removed in Russia, but Apple Pay has been restricted and major Russian banks are unable to use the service. RT News and Sputnik News have been removed from the ‌App Store‌ outside of Russia, in addition to other Apple measures.

Cook said Apple is working to support its teams in Ukraine and across the region, and the company has been in touch with every employee in Ukraine to offer assistance. He concluded the letter by saying that “this moment calls for unity, it calls for courage, and it reminds us that we must never lose sight of the humanity that we all share.”

Cook’s letter and Apple’s actions follow US sanctions that were implemented against Russia in February, preventing companies from exporting certain products to the country. Apple did not halt sales at that time, and the response appears to have been made following Ukraine’s request.